Q: One visitor asked, "We bought a beautiful old home with wonderful wood floors throughout which were installed in 93. They looked pretty good when we moved in two years ago, but now they look dull and mottled. Our cleaning person uses ****** for floors and some floor dusting cloth called ********. Could they be the problem? What can we use to get the shine back?"
There are any number of cleaners on the market, found in supermarket that say they are for hardwood floors.
Your safest approach is to purchase a cleaner created by hardwood flooring manufacturers or floor finish manufacturers. This can be purchased (these products, as far as I am aware, are all basically the same) from local hardwood flooring retailers or a big box store that sells hardwood flooring. Best bet is the Hardwood retailer who specializes in hardwood. I use "squeaky cleaner" manufactured by Basic Coatings. See their web site: www.basiccoatings.com.
Mirage cleaner is another one.
It sounds likely that the cleaners being used on your floors are leaving some sort of film on the wood surface. This can create the situation you are describing and can make buffing and recoating in the future impossible to achieve due to adhesion issues.
Related questions about wood floor maintenance and cleaning:
Cleaning and Maintenance
>Do you need to wax or clean hardwood with a buffer or electric polisher? What is the best cleaning product?
>Why should we not use "oil based cleaners" on our hardwood floors?
>What's the best cleaner for wood floors?
>How do we clean these old floors?
Care & Maintenance
>How do I care for my hardwood floor?
>Should padding be placed under our area rug?
>I put on three coats of polyurethane on my newly sanded and stained floor, do I need to wax it?
>How do I get my dull laminate floor to shine?
>How long should I wait to replace the furniture after the final coat on our floors?
>What can I put in between wide pine boards after installing so stuff won't fall in the cracks?
Humidity & Home Environment
>Is this true about new hardwood needing to settle?
>Preventing cracks in floor boards of harder species.
>Is cracking due to humidity?
>We have large cracks even in our master bath. Now after 3 months of humidity control & moisture on the insides of my windows the cracks are even worse. I can see the subfloor through some of them. Is moisture the only cause of these cracks or might there be some other causes we should consider, and what are the best ways to take care of this problem?
>How long would it take for the wood to respond to the increased moisture, and is is reasonable to expect the cracks to close completely? What is the recommended thing to fill these cracks? Wood putty, etc?
>How do we protect our floors from cold weather?
>Have you ever seen a change with your moisture meter on hardwood flooring in just one week?
>How do you prevent douglas fir from oxidizing and turning orange?