Q: One visitor asked, "Something heavy was dragged across our beautiful oak floor and left a mark. Could you recommend a simple method of fixing this? I appreciated your quick response to my last question. Thanks."

A: It depends what the damage is. If it is a scuff, confined to a couple of boards, you may get lucky and be able to just lightly abrade or sand with a fine abrasive those boards only, and brush a coat of the same finish on. If it is larger, you may find it just as well to have the entire room buffed and re coated. If there is an actual impression left in the wood, there may be no way short of sanding the floor to get rid of it. If that is the case, I would try a lesser extreme first. Buff and re coat the floor with a satin polyurethane, since the low shine will work to hide imperfections.