Q: One visitor asked, "We've just had new hardwood floors put in and chose a dark colour stain with a shiny finish - I can't get them clean - let alone keep them clean - there always seems to be a film on the floor and they show all the dirt. Can I remove the 'shiny' top coat and redo with something more 'matte'? What other options do I have? "

A: Shiny and dark. This is the combo that will reveal every imperfection. Dark shows all dust. Shiny shows all imperfections. Have the floor buffed with a polisher and very fine screen, at least 180 grit, and have a satin or semi gloss applied.