A: I am curious as to why you refer to your floor as a "cheap" floor? My curiosity gets the better of me sometime. If this floor is finished with a surface coat such as polyurethane, a polyurethane cleaner which can be purchased from any store that sells hardwood flooring should remove any heel marks. Also, provided the floor surface has not been contaminated with waxes, silicone products, or oil soaps, it should be possible to lightly abrade the finish and apply another coat to help freshen up the appearance somewhat. You can deal with small spots in this way also, but don't expect a perfect, invisible blend with the rest of the floor with such spot repairs.

