References
Our Customers Come First
"Thank you so much for the great job that you did here. We had no idea that our floors could actually look like this. You were very professional and followed through on time. We stand upstairs on most days and just stare at the floors, and how great they look now. We can’t believe there was absolutely no dust; your dust containment system was great. We are really happy that we went with the Walnut stain; it was a perfect medium between light and ----’s preference of very dark wood. We will definitely refer you to anyone we know who are thinking about hardwood flooring, or getting their floors refinished. Thanks again, and come by sometime for another BBQ if you’re in the area; we’ll try to have something other than burgers next time!"
"I am here and I am speechless. It looks better than I ever hoped or imagined. Thank you so much. I have been looking forward to this for so long and you made it worth the wait!"
"Hi Craig - the floors look great! Your 'cocktail' of semi and satin finishes did the trick. Of course, the products are only as good as the craftsmanship behind them. Well done."
"We have returned..............to a new kitchen! We love the work you have done. The colour is just the right tone and the board you replaced is perfect. I thought you were going to cut the board in half to fit it in. It looks like you cut one end off and redrilled an plugged and bevelled that end....perfect. We want to thank you for your clean-up as there is very little dust left an we are sure that the place must of been covered at one point. We will have no trouble in recommending you to anyone who might need work done on their floors."
"Craig - apply it to the next job (the upstairs bathroom) and thanks for being so honest and so on-the-ball, good night."
"Hi Craig! First of all, I can NOT see those awful scratches any more, and I looked closely. The colour and tone of the section you did seems to blend in perfectly with the rest of the hardwood. Don't know if it is dry as yet, as I am reluctant to touch it, but it certainly looks great. Above all, thank you so very much, your efforts are greatly appreciated and I wish all other tradesmen would have the same commitment to their work and respect for others' as you do."
"I like the way the floors look so much that I decided to keep them without any furniture for another week... Just to enjoy the view! Well, and to get the walls painted in some fresh inspiring colors. Anna said that now that the floors are nice the walls need a face lift, too. Couldn't agree more."
"Remember me? You did a wonderful job on my floors, about 2 years ago! I'm writing to let you know that I am having a small extension built at the back of the house, and I would like to ask you to do the floors for me."
"Craig - thanks for emailing the instructions so quickly (same day!). The floors look fabulous and we've had lots of comments on them."
"It was so sweet of you to write. We felt mutually fortunate to have you do some [fabulous] work in our home."
"I left you a voicemail this morning - the floors look fantastic!!!!"
"Thanks for your effort and flexibility. I gained an appreciation for how hard wood floors are really hard to do! The floors look fantastic! Wish us luck in the move today!"
"I just wanted to email you to say that we really appreciate your coming back to put another coat on the upstairs hallway. All in all we are very impressed with the job you have done as well as your very positive customer service attitude. Take care and happy new year."
"The floors look sensational! We too have been concerned about the continued renovation work so have covered/protected the floors as best we can and continue to vacuum and clean them regulary. So far so good."
Contact Us for references.
One from the web- "Thank you again so much for being a good sounding board and your expert advice!"
Web- "Wow! I'm very impressed by your precise and detailed response - it was quite helpful. Thank you very much."
Another one from the web- "Wow, what a nice person you are to have responded so thoughtfully to my request for information. I live is sunny (of late rainy) Southern California!! I would definitely hire you in a heartbeat. Perhaps I will one day live in Toronto and you could help me out then. I hear that Toronto is a beautiful place to live. Now I know the folks who live there are very warm and helpful too. Thank you for your kindness. Warm Regards"